Acts as a first point of contact for users facing computer difficulties.
Keywords
technical,
support,
help,
desk,
troubleshooting,
computer,
problem,
hardware,
software,
network,
operating,
system,
window,
mac,
linux,
printer,
peripheral,
user,
training,
incident,
management,
problem,
remote,
access,
ticketing,
system,
cognition,
footed,
escalation,
communication,
skill,
solving,
analytical,
time,
client,
service,
satisfaction,
collaboration,
team,
player,
documentation,
reporting,
information technology,
clean,
design,
illustration